Please review if the corresponding employee is "Time Tracker" and "active". These settings you can adjust in the employee administration as an administrator. An employee can only track times for projects he is assigned to. Please review if the employee is assigned to the corresponding projects he wants to track times. Watch out if there are eventually set time restrictions, which could affect the possibility of tracking times.
Take care that your project assignment of the corresponding employee is set to active(tick mark).
A Project Administrator is like an administrator able to edit customer, projects, employee assignments. project orders and deliverables. However this one has no access to employee data and account settings.
A Time Tracker is able to record his working hours for assigned projects and create evaluations. He solely has an insight in his own tracked times, unless he's at the same time "Reporter" for one or more projects.
An Administrator has beneath the usage rights all of the administrative rights. He cannot track times or create evaluations, unless he's also defined as "time tracker" or "reporter".
Here you can fill in a standard hourly rate for the employee. This rate will be taken when he is assigned to a project, but can be defined individually. The time tracker on his own isn't able to see this information.
Under "Edit Employee" you'll find a checkbox called "active", which indicates the activity of an employee. If an employee is deactivated for longer than a month, there will not be any charges for this account.
